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Report #2854906

Received Aug 20, 2025

A note on interpretation. VAERS reports are unverified and may be incomplete or coincidental. A report does not establish that a vaccine caused an event, and counts should not be used to calculate incidence or infer causation. Full disclaimer

Overview

Sex
Unknown
Age
Age unknown
State
VA
Recovered
Unknown
Vaccinated
—
Onset
—
Days to onset
—
Hospital days
—

Vaccines (1)

TypeNameManufacturerDoseLotRoute / Site
VARZOSZOSTER (SHINGRIX)GLAXOSMITHKLINE BIOLOGICALSUNKFT95N—

Symptoms (1)

Product storage error

Symptom narrative

Incorrect storage; This non-serious case was reported by a pharmacist via call center representative and described the occurrence of incorrect storage of drug in a patient who received Herpes zoster (Shingrix) (batch number FT95N, expiry date 25-APR-2027) for prophylaxis. On an unknown date, the patient received Shingrix. On an unknown date, an unknown time after receiving Shingrix, the patient experienced incorrect storage of drug (Verbatim: Incorrect storage). The outcome of the incorrect storage of drug was not applicable. Additional Information: GSK receipt date: 05-AUG-2025 Reporter recently discovered that a box of Shingrix was put in the freezer instead of the fridge when our order was put away. It was received into the pharmacy on 1st August 2025 and went into the freezer that day. It was discovered on 2nd August 2025. Reporter read that the adjuvant was no longer any good. Is the antigen still able to be used? If be able to purchase adjuvant in order to reconstitute the antigen? If the product was completely unusable, please advise. A very costly error for our pharmacy when technician putting away the order. Thank you. Upon callback to HCP today, Pharmacist stated it was due to lack of being aware.