Received Sep 25, 2025
| Type | Name | Manufacturer | Dose | Lot | Route / Site |
|---|---|---|---|---|---|
| VARZOS | ZOSTER (SHINGRIX) | GLAXOSMITHKLINE BIOLOGICALS | UNK | — | SYR / AR |
Today around 9:20 AM, I went to pharmacy for a vaccine, and my experience was extremely concerning. The pharmacy technician appeared nervous, and I noticed her hands were shaking. She attempted to administer the vaccine twice, fully inserting the needle both times without actually giving the injection. During this process, she said that she had never used that type of needle for the shingles vaccine, even though she mentioned giving a different vaccine to a gentleman earlier. It seemed she was unfamiliar with the equipment she was using. After these failed attempts, the pharmacist was called over and finally administered the vaccine on the third attempt. I am deeply concerned that a sterile, unused needle may not have been used. The syringe was already open and placed on a tray, and the same needle was inserted into my arm multiple times before the vaccine was actually given. This violates standard vaccine safety protocol, as a needle should only be used once to maintain sterility and prevent infection. I am now worried about the risk of infection from this improper procedure, and I am experiencing significant pain at the injection site. This incident raises serious safety concerns and should be addressed immediately with additional staff training and oversight to ensure patient safety.